Crossroads Breakaway Volunteer Service

Are you an unpaid carer who needs a break, or could you provide a break for an unpaid carer?


The Crossroads Breakaway volunteer service helps unpaid carers, who often feel isolated at home, by staying with the person they care for while they have a break from their caring role.

We have a fabulous team of skilled volunteers who give their time on a regular basis to help people stay connected with their community.

To provide a break for an unpaid carer, our Breakaway volunteers support the cared for person by:

  • Being a friend – starting with a friendly smile and offering a welcome chat.
  • Listening and supporting.
  • Sharing their time to support hobbies and interests.
  • Providing a connection back with the community.

Joining our team of Breakaway volunteers you will receive:

  • Personal fulfilment from supporting a family in need
  • Crossroads Care in-house training
  • One to one support and group sessions
  • The opportunity to learn new hobbies or skills
  • Out of pocket expenses refunded

The service is flexible so you can arrange your volunteering around your work or family commitments. You can give as much time as you like – although we ask for a minimum of around 2/3 hours per month, most of our current volunteers give 2 – 4 hours per week.

(You will not be required to give personal care.)

Please take a look at our flyer…….Breakaway Flyer front and Breakaway Flyer back

TO FIND OUT MORE about becoming a Crossroads Breakaway volunteer or if you a carer, or know a carer who would benefit from this service, please contact Stewart McIntosh on 01462 427549/455578 or email


Crossroads Care Hertfordshire North have been supporting 1000’s people in Hertfordshire for over 30 years. We provide reliable tailored services to support family members/friends who are supporting someone living with a health condition mental or physical and depend on their support. We support the unpaid carers, the person they care for, their networks and their communities. 

We provide regular opportunities to give the family/friend unpaid carer time out from caring role whilst supporting the person living with a long term/life limiting health condition. This can be by engaging in activities in or out of the home.

Our Caring for Life service supports directly the person with Care needs these can be more frequent visits to support the individual to remain independent at home.

Thank you to our team of Volunteers who provided 4066 hours of support last year at the Meet-ups, in the office, the Volunteering (Breakaway) service and Trustees.  We really appreciate all the support we get and thank them for their dedication and commitment.


The Crossroads Volunteering service offers a volunteer to befriend and build a rapport leading to a supportive ongoing relationship with the cared for and the carer.  For people living with long term health conditions or life limiting who have low level needs.  It will complement our existing respite services.  We are aiming to support carers earlier in their journey to prevent and strengthen to continue caring whilst helping the cared for to maintain independence.


Do you know any potential volunteers?  Do you know anyone who can help?

Whether you have personal or professional experience or would like to support people for the first time volunteering can be an amazing way to help a family in need. If you are able to give a couple of hours a week or fortnight you can provide great support to your community

We’d be delighted to hear from anyone who is interested as we are growing this service across all of Hertfordshire.


Volunteer Story – Thank You to Sandy and Jane who support clients through the Crossroads Volunteering Service

Sandy told us why she chose Crossroads : I know first-hand how valuable helping vulnerable people in society is and I wanted to give back in some way. Also, I have watched my mother suffer with bipolar so I have a passion for helping others. I chose Crossroads because I have watched my dad be a carer for my mother and at times it has been difficult for him. I respect and admire what Crossroads do providing respite for unpaid carers which is what attracted me to the charity. The people are very friendly, welcoming and helpful which made me feel comfortable and valued as a volunteer.  I would definitely recommend volunteering at Crossroads as it is a highly rewarding, interesting and enjoyable experience.


Jane told us why she loves volunteering : She supports a gentleman living with Dementia  one evening a week so his wife can go out to meet her friends.  She works full time and wanted to give something back to her community. She is always eager to find new things to do together with the gentleman and found out he has a love for poetry so they read poems together on a Monday evening.  Jane loves her volunteering and looks forward to seeing him each week, knowing she is helping both husband and wife.