Privacy Policy

This privacy policy is intended to inform you how we gather, define, and use personal information collected via the website such as your name, address, telephone number and email address.

All your personal information will be used in accordance with the Data Protection Act 1998. If you want to know what information we collect and hold about you, please write to us at: Crossroads Care Hertfordshire North, Suite 5, Intech House, Wilbury Way, Hitchin, Herts, SG4 0TW. There may be a fee of £10 towards the administrative costs – see Subject Access.

Information Collection

We may collect information about you when you request any information about us or our services, submit your personal details and/or complete any forms on the website. Unfortunately, the transmission of information via the internet is not completely secure. Whilst we will do our best to protect your personal data, we cannot ensure the security of your data transmitted to our website. Any transmission of personal data via the website is at your own risk. Once we have received your information, strict procedures and security features are in use to prevent unauthorised access.

We may collect and process the following data about you:

  • Information that you provide by filling in forms on our website. This includes information provided at the time of submitting your contact details, for example in completing application forms for job vacancies or graduate recruitment schemes or requesting further information about our services.
  • Information about your computer such as your IP address, operating system and browser type.
  • Details of your visits to our website and the pages and resources that you access.

The Information we collect about you may be used to:

  • send you further details of our services;
  • contact you in response to any general or specific enquiries made by you;
  • process any application submitted by you in connection with any job vacancy;
  • send you information about recent developments in areas in which you have expressed an interest;
  • automate certain functions on our website;
  • ensure content from our website is presented in an effective manner for you and your computer.

Our website may contain links to third party websites. If you follow such a link, please note that these websites have their own privacy policies subject to separate terms and conditions and we cannot accept any responsibility or liability for these sites.


Our website uses Google Analytics to track our visitors. This process uses Cookies to recognise returning visitors. For full terms of the Google Analytics process see

Legal Information

Crossroads Care Hertfordshire North is a registered charity no: 282102 and is a company limited by guarantee.

Registered Office:

Registered office: Suite 5, Intech House, Wilbury Way, Hitchin, Herts, SG4 0TW.

Company Number:

Registered in England no: 6360309