Project Co-ordinator – Helping You Care
I’ve been working for Crossroads Care Hertfordshire North since February 2013. I project co-ordinate the Helping You Care Scheme which enables us to provide regular breaks to unpaid carers who would otherwise not have any time for themselves to recharge.
Before coming to join Crossroads I had been working in the care industry since 2009. From a background of accounts, I changed career path to work as Care Home co-ordinator in the Head office to a group of care homes in Bedfordshire and Essex, which involved working with Local Authorities, Care Home Managers the residents and their families.
I was a carer to my Dad for 7 years, so I understand the challenges of caring for someone you love while working full time and having a family to support. Like many carers, I didn’t immediately recognise the transition from daughter to carer and that the roles are intertwined. As he wished, my Dad was able to remain at home until he passed away – which would not have been possible without the support we all received.
I have always enjoyed working in a role that has people at its heart and helps to make changes to support people who would otherwise not have a voice. My role can be varied which I love. I enjoy supporting carers to get the breaks they need when they need them. I also support carers with eligibility of ongoing funding of a carers break when at times it can be challenging to navigate the Social Care System. Some days I can be out talking about Crossroads and our service across Hertfordshire to organisations and groups, promoting awareness of the unpaid carer and the support available to them. Although no two days are the same, the job satisfaction is consistently rewarding.